Melearni Privacy Policy

This Privacy Policy outlines how Melearni collects, uses, and protects your personal information across our website and our software applications (the “App”), whether accessed via desktop or mobile devices.

• We never display third-party ads on our platform.
• We don’t sell or share your personal information with marketers or advertisers.
• Our website and apps do not host third-party cookies that track you for advertising purposes.
• The information you share with us is used solely to provide and improve Melearni’s services.
• We partner only with trusted third parties who uphold our privacy standards.
• You can request full deletion of your personal data anytime.

Melearni fully complies with:

COPPA: Ensuring privacy of students under 13 years old.

FERPA: Respecting educational record confidentiality.

SOPPA & SOPIPA: Protecting K–12 student data as required by U.S. laws

When students use Melearni through a school or district, only the necessary personal data is collected. This information is securely stored and never sold or shared outside of what's required for the service.

School or Teacher Consent

If you're accessing Melearni on behalf of a school, district, or educational institution, you confirm:

• You are responsible for obtaining parental consent where required by laws like COPPA.
• Under COPPA, teachers and school administrators may act in place of parents to provide consent.

We gather limited information to help deliver and improve your learning experience:

• Account Data: Name, email, school, user role, and login credentials (password or single sign-on via Microsoft/Google).
• User Activity: Documents, annotations, audio/video content, and shared materials.
• Technical Info: Device type, IP address, browser, crash reports, and location (if enabled).
• Contacts (Optional): If enabled, to make sharing and collaboration easier.

Users may choose not to provide some data, though this may limit access to certain features.

Melearni only shares personal data:

With other users you choose to share with.

With authorized school staff (teachers, admins).

With approved service providers working under strict privacy contracts.

Never with advertisers.

Stored annotations and shared content are kept temporarily for functionality and collaboration purposes.

Melearni uses select AI services (e.g., Google’s Gemini) responsibly:

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• No training use: We do not allow user data to be used for training any AI models.
• Opt-in only: AI features require teacher or admin approval before use.
• Data retention: AI data is used briefly for monitoring, then deleted unless legally required.
• Transparency: Full details on AI services are available in our platform documentation.

We protect your data using:

• Encryption: TLS for data in transit, encryption at rest using Google Cloud & AWS
• Firewalls: Network and application segmentation
• Certifications: PCI DSS, ISO 27001, FISMA compliance via third-party partners

Despite best practices, no system is completely immune to risks. In case of a data breach, we notify affected users within 72 hours, in compliance with global laws.

Parents and legal guardians have the right to:

Request access to their child’s data

As a data subject you have rights to:

Request corrections or deletions

Revoke consent via their school

Email us at [email protected] or contact your school directly.

Parents and legal guardians have the right to:

Request access to their child’s data.

Request corrections or deletions.

Revoke consent via their school.

Email us at [email protected] or contact your school directly.

We only partner with vetted service providers that meet or exceed our data protection standards:

• Microsoft / Google: For login/authentication & cloud storage
• Stripe: For secure payment processing
• Groove: For customer support interactions
• Google Cloud AI: To power AI tools with strict limitations

Full details available upon request at [email protected]

For EU users, Melearni follows GDPR standards:

• Legal Basis: Consent, legal requirement, contract fulfillment, or legitimate interest
• Your Rights: Access, rectify, erase, restrict, object, data portability
• Data Transfer: EU data may be stored in New Zealand (recognized as adequate) or the U.S. under EU SCCs or DPF agreements

EU Contact: [email protected]

UK Contact: [email protected]

Canada & Australia: We comply with national laws (e.g., Privacy Act 1988 in Australia)

California residents can request:

A list of shared personal data and with whom it was shared in the prior calendar year

To exercise these rights, contact us at [email protected]

We use cookies and similar tech to:

• Simplify logins
• Understand site usage
• Improve user experience

We do not track users across third-party sites or use behavioral advertising tools. Do Not Track signals are honored.

Melearni complies with the Safer Technologies 4 Schools (ST4S) framework, ensuring our tools meet the highest standards for student privacy and digital safety across all American school sectors.

To manage or remove your data:

• Log into your Melearni account
• Or email: [email protected]
• We'll respond within 30 days

Parents may request changes for children’s accounts through the school or by emailing the same address.

If Melearni is acquired, merges, or undergoes a structural change, your data may be transferred as part of that transaction. We’ll notify you beforehand.

We may also disclose information to comply with legal obligations or protect users' safety and rights.

This Privacy Policy may be updated occasionally. We will post major changes here and notify institutions or users directly when applicable—especially where children’s data is involved.

Our site may include links to third-party platforms. Melearni is not responsible for the privacy practices of those websites. Please review their policies before sharing information.

If you have questions about privacy or data practices at Melearni Click Here to Contact Us